We're here to assist the Assistants (Executive or Personal)
- Wave Staffing Editor
- 2 days ago
- 2 min read
For the Executive and Personal assistants we work with we understand that: security/privacy, reputation/quality, risk and compliance, service fit for the principal, and logistics/coordination are key fundamentals for any and every event.
1. Security, privacy and discretion
Who is coming into the house/estate or private venue, and how well they’ve been background-checked and referenced.
How we handle NDAs, photos/social media, guest data, and any sensitive information about the principal, their family and their movements.
2. Reputation and proven quality
Whether we can demonstrate experience with UHNW households and very high-touch private events, not just generic hospitality shifts.
Ability to provide credible 'non named' references, testimonials and case studies for similar scale/level events in areas like Oxfordshire and the Cotswolds.
3. Risk, compliance and insurance
Clear confirmation of right-to-work checks, contracts, and that all staff are employed or engaged compliantly (to avoid reputational or legal blowback on the principal).
Adequate public liability and employer’s liability insurance, plus a clear incident/escalation process if something goes wrong during the event. Via Hiscox Insurance.
4. Fit with the principal’s standards and style
Whether staff will understand and mirror the household’s culture: formality level, dress code, how to address guests, VIP protocol, and zero‑drama behaviour.
Confidence that we will listen to very specific briefs (guest profiles, service style, pet peeves of the principal) and send a consistent core team.
5. Reliability, control and coordination
Assurance that we will not cancel last minute, will turn up with the right headcount and skills, and will proactively communicate with the PA/EA, not the principal.
Clarity on one main point of contact, response times, on‑the‑day chain of command, and integration with the wider supplier team (caterer, security, venue, household staff).
Booking at event for your principal. Talk to Wave staffing
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