Wave Staffing - Case Study

Wave Staffing at The Sidebar– Skoll Week, Oxford

Overview

During Skoll Week in Oxford, The Sidebar hosted a series of impact-oriented events across two prominent sites:

Jesus College and New Road Baptist Church.

To ensure seamless execution, Wave Staffing was engaged to provide experienced team leaders and event staff. Their responsibilities included managing registration, serving as points of contact, and overseeing the opening and closing procedures over a week-long period. 

Client Objectives

• Deliver a welcoming and efficient registration process for hundreds of delegates.

• Maintain clear communication channels for attendees and organizers.

• Ensure smooth operations for daily event opening and closing at both venues.

• Provide a professional, approachable team aligned with The Sidebar’s values of inclusivity and collaboration

Wave Staffing’s Approach

Wave Staffing, Oxfordshire’s leading event staffing provider, deployed a hand-picked team of event professionals. Their approach included:

• Assigning experienced team leaders to coordinate staff and act as liaisons with the event organizers.

• Staffing both Jesus College and New Road Baptist Church with personnel trained in registration, hospitality, and attendee support.

• Implementing a structured shift system to ensure consistent coverage throughout the week.

• Conducting pre-event briefings to align with The Sidebar’s ethos and specific event requirements

Key Roles Provided

Role	Responsibilities
Team Leaders	Oversaw staff, coordinated logistics, main point of contact
Registration Staff	Managed check-in, distributed materials, answered attendee questions
Event Support	Assisted with set-up, guided guests, handled opening/closing duties

Outcomes

• Registration at both sites was efficient, with minimal wait times and positive attendee feedback.

• Team leaders ensured rapid resolution of issues and maintained high standards of service.

• The event ran smoothly across multiple days and locations, reflecting positively on both The Sidebar and Wave Staffing

Client Testimonial

“Wave Staffing’s team was exceptional throughout Sidebar / Skoll Week. Their professionalism, attention to detail, and friendly approach made a real difference to our event. From registration to closing, everything ran seamlessly. We couldn’t have asked for a better partner.”

— Helen Davies, COO, Operation Fistula

Conclusion

Wave Staffing’s involvement was instrumental in the success of The Sidebar’s Skoll Week events. Their experienced team leaders and event staff ensured operational excellence, allowing organizers and attendees to focus on meaningful connections and impactful conversations. 

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